Additional Support Resources:
Frequently Asked Questions
Popular Support Articles
Technical Support
FAQs, articles and videos to help you troubleshoot our products.
Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Holiday Closures: Memorial Day. 4th of July, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day
Assistance with Language Audio & Ancillary Materials
Instructions on using the language lab web or mobile app can be downloaded here. If you seek to download audio materials that are associated with a particular language title go to mhprofessionalresources.com/mediacenter and enter in the ISBN associated with the title. If you have any further questions about our language titles or further issues accessing any of the audio or ancillary materials associated with our language titles please contact us at mhlanguagelab@mheducation.com.
General Help
For general questions related to pricing, orders, shipping and returns.
Phone: (800) 338-3987
Fax: (800) 953-8691
Mail:
McGraw-Hill
P.O. Box 182605
Columbus, OH 43218
Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM EST
Outside the United States:
Contact International Customer Support
For Digital Access, Boards & Beyond, and First Aid Forward products, please use the product links above, or email Customer Service at onlinecustomer_service@mheducation.com